Privacy Policy

This policy explains how DressesOne handles the information you share with us when you visit our site, place an order, or contact us. We keep our data practices straightforward: we collect what is necessary to fulfill your order and improve your experience, and we do not sell, rent, or trade your personal information with third parties.

Information we collect

When you place an order, we collect the information needed to process and ship it: your name, billing and shipping addresses, email address, and phone number. We also collect payment information, but that is handled directly by our payment processor — we do not store credit card numbers or other sensitive payment details on our servers.

When you visit our site, we collect standard analytics data through cookies and similar technologies. This includes your IP address, browser type, referring pages, and the pages you view on our site. We use this information to understand how customers interact with our store, which products are popular, and where we need to improve the shopping experience.

If you contact us by email, we retain your email address and the contents of your message so we can respond to your inquiry and track any follow-up issues. We do not add you to any marketing lists unless you explicitly opt in.

How we use your information

The primary use of your data is to fulfill orders. That means sharing your name and address with our shipping carriers so your package arrives at the correct destination. We also use your email address to send order confirmations, shipping updates, and tracking information. These transactional emails are sent automatically and are not optional — they are part of the order process.

We use analytics data to monitor site performance, identify technical issues, and make informed decisions about product offerings. This data is aggregated and does not identify individual users.

If you opt in to our email newsletter, we use your email address to send occasional updates about new products, restocks, or seasonal offerings. You can unsubscribe at any time using the link included in every newsletter email.

What we do not do

We do not sell your personal information to third parties. We do not share your email address with advertisers or data brokers. We do not use your phone number for marketing calls or texts. We do not store your credit card information on our servers.

We also do not require you to create an account to place an order. Guest checkout is available and uses the same secure payment processing as registered accounts. If you do create an account, we store your name, email, and order history so you can track past purchases and save shipping addresses for future orders.

Cookies and tracking

Our site uses cookies to remember your cart contents, keep you logged in if you have an account, and collect analytics data. We do not use cookies for targeted advertising or cross-site tracking. You can disable cookies in your browser settings, but this may affect your ability to use certain features of the site, such as the shopping cart.

We use Google Analytics to understand site traffic and user behavior. Google Analytics collects IP addresses and browser data, but we have configured it to anonymize IP addresses before storing them. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Data security

We use industry-standard encryption (SSL/TLS) for all data transmitted between your browser and our site. This includes personal information entered during checkout, payment details, and login credentials. Our payment processor is PCI-compliant and handles all payment transactions separately from our site infrastructure.

We limit access to customer data to the employees who need it to perform their jobs — order fulfillment, customer support, and site maintenance. All employees are trained on data handling procedures and understand that customer information is not to be shared or accessed without a legitimate business reason.

Your rights

You have the right to access the personal information we hold about you. If you request a copy of your data, we will provide it in a readable format within 30 days. You also have the right to request that we correct inaccurate information or delete your data entirely, subject to legal and operational constraints (such as the need to retain order records for tax and accounting purposes).

To exercise any of these rights, email us at Support@dressesone.com with your request. We will verify your identity before processing the request, and we will respond within the required timeframe.

Third-party services

We use third-party services for payment processing (Stripe), shipping (UPS, FedEx, USPS), and analytics (Google Analytics). These providers have their own privacy policies and data handling practices. We select providers that are transparent about their data usage and compliant with applicable privacy regulations.

We do not use third-party advertising networks, retargeting pixels, or social media trackers that would share your browsing behavior with external platforms. Your visit to our site remains between you and our store.

Children’s privacy

Our site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, contact us and we will take the appropriate steps.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. When we make material changes, we will post the updated policy on this page and update the effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

The current policy was last updated on July 1, 2026.

For any questions about this Privacy Policy or our data practices, email us at Support@dressesone.com or use the Contact Us page.